FAQ

Orders
How many bottles/containers can you order at once?
How do I access wholesale orders & prices?
How much is shipping?
How will my order be shipped?
How do I return my bottles for upcycling?
Can I send multiple orders to different addresses?
How can I set up recurring orders?
When I try to place an order a 'conditions not met' message pops up?
How do I track my order?
I never received my product, now what?
Need Help or want to Contact us?
General
Can I make a donation rather than, or as well as, buying the eco cleaning products?
Are all our products eco? What are the ingredients?
Are your products tested on animals? Are they vegan?
Are all our bottles recycled? What are the bottles made out of?
Where do we make our products?
Are the products guaranteed?
Are Will&Able products more expensive than other eco products?
How much ecoLaundry Liquid do I use? Is it okay in front loaders?
Is your ecoMulti Purpose okay on stone and granite surfaces?
Are the products septic tank safe?
Can we send our bottles back to be refilled?
Are you doing refill stations?
My details filled in without me typing them in, what happened?

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